enabling operators to accelerate growth, monetise 5G, and deliver exceptional customer experiences.

December 3, 2025 – Hansen Technologies (ASX:HSN), a leading global provider of software and services to the communications & media and energy & utilities industries, today announced that its Hansen CCB All-in-One Digital BSS solution has been named a 2025 Fast Mode Awards winner. Hansen has taken home the ‘Digital BSS Trailblazer Award for Impact’ at The Fast Mode Awards 2025. This award honours Business Support Systems that redefine how telecom operators manage customer lifecycles, product offerings, and revenue streams with agility and precision.

The Digital BSS Trailblazer category celebrates solutions that embrace cloud-native, API-driven architectures, modular microservices, and no-code/low-code configurability – capabilities that are essential for operators to thrive in the era of 5G, IoT, and digital convergence. Hansen CCB stood out for its ability to deliver a unified digital backbone that accelerates innovation and simplifies complexity.

Why Hansen CCB leads the way:

• Cloud-native, AI and API-powered architecture for scalability and future readiness
• Unified product catalog and no-code configuration enabling rapid product launches in days, not months
• TM Forum Open API Gold Certification, ensuring interoperability and ecosystem integration
• Proven outcomes: reduced time-to-market, improved service agility, and optimised total cost of ownership

Scott Weir, President Communications & Media, Hansen Technologies commented: “Winning this award reinforces our commitment to helping telecom operators accelerate growth with a unified digital backbone. With everything integrated, it reduces complexity, speeds up delivery, and unlocks new revenue streams without the overhead, all delivered with trusted, world-class customer care.”

Hansen CCB Delivering Real Impact

Operators worldwide have leveraged Hansen CCB to consolidate legacy systems, streamline operations, and unlock new monetisation opportunities. From enabling multi-brand, multi-country deployments to supporting bundled offerings across fixed and mobile broadband, pay-TV, OTT, and SaaS. Hansen CCB empowers some of the world’s leading Communications Service Providers to deliver seamless experiences and capture new markets quickly and at scale.

Congratulations to fellow nominees and, of course, all winners at the 2025 The Fast Mode Awards.

-ENDS-

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Transaction Highlights

• Acquisition: 100% of Digitalk Group Holdings Ltd.
• Purchase Price: Enterprise value of £33.1 million (circa A$66.4 million), subject to customary completion adjustments, to be funded through a combination of existing cash reserves and debt.
• Strategic Rationale: Digitalk serves approximately 150 customers across more than 30 countries with solutions that are highly complementary to Hansen’s Global Communications Suite, enabling integration and unlocking cross-sell opportunities.
• Financial Impact: The transaction is expected to be immediately accretive to Adjusted Earnings Per Share (EPSa) [1], supported by strong recurring revenue and profitability.
• Completion Timeline: Expected to be completed by the end of the 2025 calendar year, subject to regulatory approvals and other closing conditions.

About Digitalk

Founded in 1996 and headquartered in the UK, Digitalk provides mission-critical platforms for mobile and carrier-grade communication operators. Its flagship offering is a full-stack MVNO-in-a-box platform comprising Billing, Customer Relationship Management (CRM), Online Charging System (OCS), Provisioning, and Interactive Voice Response (IVR), that enables Communication Service Providers (CSPs) to launch, operate, scale, and monetise MVNO and sub-brand services rapidly and efficiently.

Digitalk also offers a cloud-based wholesale voice trading platform, including routing, billing, fraud prevention, and monitoring, for international mobile carriers and wholesale service providers.

Digitalk is a historically profitable and cash-generative business. The company employs a team of approximately 60 staff, primarily based in the UK, and supports approximately 150 customers across more than 30 countries. For the financial year ending June 2025 (FY25), Digitalk reported unaudited revenue of approximately £10.5m (over 90% recurring) and Cash EBITDA [2] of £3.3m, reflecting an acquisition multiple of approximately 10x enterprise value to Cash EBITDA.

Strategic Rationale

The acquisition of Digitalk is highly complementary and strongly aligned with Hansen’s strategy to expand its global leadership in the communications and media industry. Key benefits include:

• Ownership of best in breed MVNO software: Digitalk’s globally scalable MVNO and carrier-grade applications are highly complementary to Hansen’s existing Global Communications Suite.
• Immediate earnings accretion: The transaction is expected to be immediately earnings accretive, supported by recurring high-margin Software-as-a-Service (SaaS) revenue.
• Expansion into high-growth segments: Digitalk’s MVNO platform enables Hansen to serve digital-first MVNOs and sub-brands leveraging rapid deployment and scalability.
• Blue chip customer base: Digitalk is a top tier provider of MVNO solutions, with deep integrations and longstanding partnerships with global CSPs.
• Cross-Sell and upsell opportunities: Hansen will be able to offer Digitalk’s solutions to its existing customer base, leveraging its global sales capability and standards.
• Global reach and resilience: Digitalk’s international footprint and blue-chip customers enhance Hansen’s geographic and customer diversity.

Deal Structure and Funding

The acquisition will be a wholly owned subsidiary of Hansen Technologies Limited. The purchase price will be funded through a combination of cash and debt. Completion of the acquisition is expected to occur before the end of the 2025 calendar year, subject to regulatory approvals and other standard closing conditions.

Hansen’s Global Chief Executive Officer and Managing Director, Andrew Hansen, said:

“Digitalk is a highly complementary acquisition for Hansen – technologically, commercially, and culturally. It expands our recurring revenue base and unlocks new growth avenues in MVNOs and wholesale voice. We’re very excited to welcome the Digitalk team and accelerate value creation for our combined customers and stakeholders. We look forward to discussing this acquisition in more detail at our upcoming Annual General Meeting on 20th November 2025.”

A brief conference call to discuss the acquisition was held on 5 November 2025. Click here to access the recording.

This announcement is authorised by the Board.

For further information: Investor and analyst enquiries

Peter Beamsley
Head of Investor Relations and Sustainability
+61 438 799 631
Investor.Relations@hansencx.com

About Hansen
Hansen Technologies (ASX: HSN) is a leading global provider of software and services to the Energy & Utilities and Communications & Media industries. With its award-winning software portfolio, Hansen serves companies with customers in over 80 countries, helping them to create, sell, and deliver new products and services, manage and analyse customer data, and control critical revenue management and customer support processes.

For more information, visit www.hansencx.com

[1] Adjusted Earnings Per Share (EPSa) refers to the Company’s net profit attributable to shareholders, adjusted for significant non-recurring items, divided by the weighted average number of shares outstanding.

[2] Cash EBITDA is EBITDA excluding capitalised development costs.

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September 23, 2025 – Hansen Technologies (ASX:HSN), a leading global provider of software and services to the energy & utilities and communications & media industries, is pleased to announce that Elkraft Sverige, a prominent energy company operating in Sweden, has selected Hansen Trade to support its trading operations across the country’s ancillary power markets.

With this partnership, Elkraft Sverige will leverage Hansen Trade Regulating Power (mFRR), Hansen Trade FCR, and the Hansen Trade Customer Portal to automate and optimise its participation in key physical power markets.

The deployment of Hansen Trade will enable Elkraft Sverige to streamline its trading processes, improve operational efficiency, and enhance its responsiveness in the dynamic Swedish energy landscape.

Kamilla Åsman Chief Backoffice at Elkraft Sverige, shares: “As we continue to expand our presence in the Swedish power market, it is essential that we have the right tools to support our ambitions. Hansen Trade provides the automation, flexibility, and transparency we need to operate efficiently and competitively in the ancillary services space.”

David Castree, President Energy & Utilities at Hansen, adds: “We are excited to welcome Elkraft Sverige to the growing community of energy companies using Hansen Trade to drive innovation and automation in power trading.

This collaboration underscores our commitment to delivering robust and scalable solutions that empower our customers to thrive in increasingly complex energy markets.”

The implementation of Hansen Trade will support Elkraft Sverige’s strategic goals in the Swedish ancillary services market, providing advanced capabilities for real-time decision-making, regulatory compliance, and customer engagement.

–ENDS–

About Elkraft Sverige

Elkraft Sverige is an electricity trading company that offers energy, electricity advice and savings. It was established as an electricity company in Norway in 1992 and is the only private electricity supplier that has been involved since the Energy Act opened up for free competition in the sale of electricity. The company is a member of Nord Pool Spot and Nasdaq OMX; and expanded to Sweden in 1999, Denmark in 2005 and Finland in 2011.

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September 15, 2025 – Hansen Technologies (ASX:HSN), a leading global provider of software and services to the energy & utilities and communications & media industries, is pleased to announce that Finnish energy company Loiste has selected Hansen Trade to support its trading operations across all physical power markets. With this partnership, Loiste will leverage Hansen Trade to automate and optimise its participation in the day-ahead, intraday, FCR, mFRR, and aFRR markets.

As part of the agreement, Loiste will also adopt the Hansen Trade Multi-Market Optimisation module to enhance the performance of its new electric assets. This advanced optimisation capability will enable Loiste to maximise the value of its asset across all marketplaces, ensuring efficient and profitable operations.

In addition, Loiste has chosen Hansen EDM, Hansen’s energy data management solution, to streamline its balance settlement, energy-related calculations, and regulatory reporting processes. This comprehensive solution will provide Loiste with a robust foundation for managing energy data with accuracy and compliance.

Jenny Martiskainen, COO, Loiste Energia comments: “Optimisation of our energy assets allows us to do our part in balancing the electric system by providing flexible capacity to the electricity market.

“By selecting Hansen Trade and Hansen EDM, we are equipping ourselves with the tools needed to independently manage and optimise trading across all physical markets. This partnership enables us to fully capitalise on our assets and strengthen our position in the Finnish energy market.”

David Castree, President Energy & Utilities at Hansen: “We are excited to welcome Loiste to the Hansen Trade community. Loiste’s decision to implement both Hansen Trade and Hansen EDM demonstrates the strength of our integrated solutions in supporting the evolving needs of energy companies operating in dynamic and complex markets.”

This partnership further strengthens Hansen’s position as a trusted provider of mission-critical software for the energy sector, supporting customers in their journey toward automation, flexibility, and market responsiveness.

–ENDS–

About Loiste
Loiste is a Finnish energy corporation whose roots in Kainuu date back more than a century. Its core operations involve energy infrastructure for the production and distribution of electricity and district heating.

Sustainability is at the center of all activities. Responsibility and carbon neutrality guide everything we do: Loiste is carbon-free, and the net zero goal has been achieved in 2026.

It means that all our business operations look for and implement business-wise the solutions and investments that best promote sustainable development and our responsibility

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September 1, 2025 – Hansen Technologies (ASX:HSN), a leading global provider of software and services to the communications & media and energy & utilities industries, ​is continuing its partnership with a leading Nordic satellite television and streaming company for a further three years. Hansen CCB remains at its core to support the company delivering seamless customer experiences to customers across the Nordic region.​ 

​​The information, entertainment and connectivity sectors are undergoing constant change, particularly around the consolidation of providers and the services being offered. Key to the future success of these companies is the ability to streamline critical customer operations to quickly and efficiently bring novel products and services to market in shorter cycles. 

​Hansen CCB has been the core of this company’s customer care and billing for more than two decades. As the customer has evolved its go-to-market strategy, the offerings it provides customers and the geographic markets it supports, Hansen CCB has underpinned its ability to deliver an outstanding customer care and billing outcome consistently. 

​Hansen’s President of Communications & Media, Scott Weir, comments: “At Hansen, we take much pride in the longevity of our relationships with our customers and by constantly investing in our products we ensure that we continue to evolve to meet and exceed current market demand and future needs. 

​“Customers want a frictionless experience and Hansen CCB enables our customers to focus on looking ahead, curating new offerings and services that resonate with customers, all while our product ensures the customer experience and billing is top class.”​ 

Hansen CCB is part of the Hansen Suite for Communications, Media & Technology. 

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August 28, 2025 – Hansen Technologies (ASX:HSN), a leading global provider of software and services to the communications & media and energy & utilities industries, is pleased to announce that one of its longtime customers and a global leader in satellite communications, has extended its commitment to Hansen. Under the terms of the agreement, the company will continue its use of Hansen Catalog and Hansen CPQ, which also includes an extension for these products, in addition to Hansen OM.

The rapid digitalisation and evolving customer expectations of CSPs and satellite communications companies is demanding that these companies bring new products and services to market faster and engage meaningfully at all points of the customer interaction journey.

Hansen Catalog, Hansen CPQ and Hansen OM, all part of the Hansen Suite for Communications, Technology & Media, comprise catalog-driven cloud-native applications that enable service providers to grow via new business models through accelerated product innovation.

This continued agreement with Hansen is anchored in the commercial agility and operational efficiency that the company realises with Hansen at its core. As the company grows its global footprint, it seeks to extend the use of Hansen’s solutions to additional business units and market segments within the rapidly evolving communications industry.

Scott Weir, President, Communications & Media at Hansen, comments: “At Hansen, we are proud to enjoy relationships that span more than a decade. These are endorsements of what our product suite and global expertise bring to the table for communications services providers (CSPs) and satellite companies alike.

“Over the years, the Hansen suite of products has been a major component in the technology infrastructure powering growth and transformation for service providers worldwide. With this new agreement, we look forward to supporting this global customer as it charts a new and exciting future.”

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August 25, 2025 – Hansen Technologies (ASX:HSN), a leading global provider of software and services to the energy & utilities and communications & media industries, ​is proud to continue its near two-decade partnership with Charlotte County Utilities with an upgrade to Hansen’s SaaS version of Hansen CIS.​

​​Charlotte County is an area on the move, with a population that is growing and seeking more innovative and digital services from its utility providers.

​The decision to upgrade to a modern SaaS platform is laying the foundations for a new era of customer service and experience for the customers of Charlotte County Utilities.

​Dave Watson, Utilities Director, Charlotte County Board of County Commissioners, commented: “The Charlotte County Utilities Department serves a fast-growing community with greater demands for service each year. Hansen CIS will give staff the improved ability to meet those evolving demands with a futureproof SaaS system. Our billing, customer service, meter service and dispatch teams are among the many work areas that will benefit from Hansen’s user-friendly experience and integration with the other technologies we use. In the end, it means faster and more reliable services for the 70,000 customers who depend on us for our community’s most vital resource.” ​

​​David Castree, President Energy & Utilities, at Hansen comments: “Upgrades of this magnitude take courage, especially when the system still delivers. Yet the benefits of modern, digital offerings such as Hansen CIS delivered as a SaaS solution are compelling. We know the impact that this move will deliver both in the back office and to the customers of Charlotte County Utilities and commend the team for embracing this transformation journey.” ​

For further information about Hansen, please visit www.hansencx.com.

–ENDS–

About Hansen 
Hansen Technologies (ASX: HSN) is a leading global provider of software and services to the energy & utilities and communications & media industries. With its award-winning software portfolio, Hansen serves organisations with customers located in over 80 countries, helping them to create, sell, and deliver new products and services, manage and analyse customer data, and control critical revenue management and customer support processes.

About Charlotte County Utilities 
Located on Florida’s Gulf Coast, the Charlotte County Utilities Department provides drinking water, reclaimed water and wastewater services to more than 70,000 residential and commercial customers.
For more information, visit www.charlottecountyfl.gov/Utilities.

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The year also reinforced the stability and defensive nature of the two verticals Hansen serves: Energy & Utilities and Communications & Media. These sectors are undergoing generational transformation, driven by structural shifts such as decarbonisation, digitalisation, the electrification of infrastructure, and the global rollout of 5G. These changes continue to drive demand for scalable, mission-critical platforms like those provided by Hansen. The Group is well positioned to capture value from these tailwinds through its global delivery model, recurring-revenue base, and targeted investments.

The Group reported full-year revenue growth of 11.2%, supported by the full-year contribution of powercloud and expanded customer activity in the Communications & Media sector. Underlying EBITDA grew 20.9%, while Cash EBITDA increased 21.5%. This strong performance was underpinned by improved operating efficiencies and disciplined cost management, alongside several key customer upgrades and notable new logo wins.

Results Summary

Hansen’s Global Chief Executive Officer and Managing Director, Andrew Hansen, said:

“FY25 was a year where our stability and resilience truly shone through. Despite some customer-driven project delays and economic uncertainty in several markets, Hansen stayed firmly on course. We delivered strong earnings, reduced debt, continued significant investment in our products, and built even stronger foundations for long-term growth.”

“Our transformation efforts at powercloud are delivering real benefits. We’ve streamlined operations, reduced costs by over $31m, and enhanced alignment with Hansen’s global platform. At the same time, Hansen signed a significant A$50m deal with VMO2, launched new AI capabilities in our products and made further strategic investments, all while expanding our footprint across Europe and North America.”

“This year’s performance reflects our team’s commitment to client success, innovation, and sound financial management. We’re entering FY26 with momentum and clarity, underpinned by strong recurring revenues and deep engagement across two essential global sectors.”

Revenue

Hansen reported Operating revenue of $392.5m in FY25, representing year-on-year growth of 11.2%. While some projects experienced timing-related delays in the first half, revenue momentum accelerated in 2H25.

The Communications & Media vertical delivered revenue growth of 15.0% to $171.3m. Demand for digital transformation and modernisation of legacy systems continues to grow as communication providers seek to replace ageing, monolithic systems with modular platforms that can reduce time to market, lower cost-to-serve, and improve customer engagement. The global rollout of 5G, the growth of connected devices, and increasing customer expectations continue to create favourable market conditions for Hansen’s offerings.

The Energy & Utilities vertical reported revenue growth of 8.3% to $221.2m, including the contribution from powercloud. This sector remains highly resilient, with demand fueled by long-term structural trends such as the global shift to renewable energy, the rollout of smart meters, and increasing regulatory complexity. These dynamics are prompting utility providers to modernise and digitise their operations, creating strong tailwinds for Hansen’s scalable and cloud-ready platforms.

Hansen is pleased to provide an overview of recent customer wins and new agreements including:

• A four-year agreement with Vattenfall to implement the Hansen CIS in Finland for a total contract value of $5.5m.
• An agreement with a Nordic B2B energy retailer Å Entelios to deploy Hansen CIS in support of its expansion into the Danish market.
• A transformative $50m five-year agreement with VMO2, a JV between Telefónica and Liberty Global, announced to the market on 3 February 2025.
• A strategic five-year agreement with one of the largest renewable energy portfolios in the US, for an estimated contract value of $16m.
• Multiple new agreements with a combined TCV of over $5m, increasing annual recurring revenue by $1.4m for various modules of the automated Hansen Trade platform. New customers include Aneo, Modity, World Kinect, and Å Entelios. Regions include Finland, Sweden and Hansen’s first-ever deployments of Hansen Trade into Norway, Denmark and The Netherlands.

Underlying & Cash EBITDA

Underlying EBITDA and Cash EBITDA both exceeded the initial guidance provided in August 2024. Underlying EBITDA grew 20.9% to $111.7m, with a robust Underlying EBITDA margin of 28.5%, while Cash EBITDA increased 21.5% to $93.4m, with a Cash EBITDA margin of 23.8%. Earnings were temporarily impacted in the first half by lower licence fee recognition and targeted investment in growth capacity and operational efficiency. The second half of the year delivered a significant uplift as major customer agreements commenced and deferred project milestones were delivered, coupled with careful cost containment.

The foreign exchange impact for FY25 on operational activities was immaterial. Hansen operates with a broad mix of currencies and primarily incurs costs in the same countries where it generates revenue.

Cash Flow and Net Cash

Free Cash Flow was solid at $30.4m, underpinned by improved licence revenue and disciplined working capital management. Operating cash flow of $72.6m supported further reinvestment in innovation, repayment of acquisition-related debt, and delivering shareholder returns. The Group’s cash conversion ratio[1] was stable at 0.7x (FY24: 0.7x), and the second half was particularly strong.

Net debt was reduced to $17.4m by 30 June 2025, down from $24.5m at the end of FY24. This reduction reflects prudent capital allocation and strong operational cash flows, offset by the strategic investments in Dial AI and the CONUTI software assets. Hansen’s leverage ratio[2] remains low at 0.2x, positioning the Group well for future M&A opportunities. Reflecting continued strong cash generation into FY26 the Company was net cash positive at the date of this release.

Innovation and M&A

Innovation remains a core pillar of Hansen’s strategy. In FY25 approximately $34.5m was invested in R&D, with $18.3m capitalised and $16.2m expensed on continuous enhancements and operational improvements. Investment was directed toward cloud-native billing platforms, AI-powered engagement tools, and modular market-specific upgrades. Hansen’s global delivery centres in India, Vietnam, and Argentina enabled rapid development cycles, cost efficiency, and client-aligned outcomes.

In addition to ongoing transformation efforts at powercloud, Hansen strengthened its presence in Europe through the acquisition of strategic CONUTI software assets in Germany and undertook a strategic investment in Dial AI based in North America. These moves are aligned with Hansen’s broader strategy to scale in key markets and deepen product capability across mission-critical customer platforms.

This year, Hansen achieved a positive impact from its investment in AI, which is now helping the business operate more efficiently, automate routine tasks, and enhance customer service. From software testing and customer support to product innovation, AI capabilities are increasingly embedded across the organisation. While still in the early stages, AI is clearly emerging as a key driver of productivity, customer experience, and long-term value creation for Hansen.

Hansen maintains a strong M&A pipeline, targeting high-growth markets and scalable product opportunities in Energy & Utilities and Communications & Media, while exploring select adjacent sectors with strong strategic fit.

We focus on mission-critical software with clear IP ownership, recurring revenues, Tier 1 and Tier 2 customer relationships, and opportunities to leverage our commercial and technical expertise to drive long-term growth and value.

Sustainability

The Group’s sustainability performance also advanced materially in FY25. Hansen maintained carbon neutrality for its Australian operations for a fourth consecutive year and has achieved a 40% reduction in Australian emissions since FY22, exceeding its initial reduction target by two years. The Group was recognised with the EcoVadis “Committed” badge and received an AA ESG rating from MSCI, reinforcing its leadership position in sustainability among global technology providers.

Dividend

The Board has declared a second half dividend of 5.0 cents per share, partially franked to 2.5 cents per share. The record date for the final dividend is 26 August 2025 and the payment date is 19 September 2025. The Dividend Reinvestment Plan (DRP) will again be available to shareholders with no discount. The DRP election cut-off date will be 27 August 2025.

Outlook

Hansen enters FY26 with a strong foundation of resilient and recurring revenue, low leverage, and an expanding global customer base.

The structural transformations taking place in both the Energy & Utilities and Communications & Media sectors continue to drive tailwinds for the business, with increasing regulatory demands, infrastructure modernisation, digital engagement, and decentralised energy systems all supporting long-term growth.

Strategic priorities include investing further in AI and R&D to drive product enhancements and operational efficiencies, executing high-quality project delivery, accelerating growth across Hansen’s global footprint, and continuing to assess targeted M&A opportunities. The Group remains committed to delivering long-term value through operational resilience, technology leadership, and a deep understanding of its clients’ evolving needs.

Hansen continues to target organic revenue growth of 5–7% over the medium-term, supported by sector tailwinds and ongoing product innovation, noting that FY25 had a higher proportion of licence revenue than is expected in FY26. We continue to target a medium-term Underlying EBITDA margin of 30% or above through disciplined cost management and operational efficiency.

NOTES

Important information
This announcement contains forward-looking statements that involve subjective judgement and analysis and are subject to significant uncertainties, risks and contingencies, many of which are outside the control of, and are unknown to the Company. These forward-looking statements use words such as ‘potential’, ‘expect’, ‘anticipate’, ‘intend’, ‘plan’, ‘target’ and ‘may’, and other words of similar meaning. No representation, warranty or assurance (express or implied) is given or made in relation to any forward-looking statement by any person (including the Company). Actual future events may vary materially from the forward-looking statements and the assumptions on which the forward-looking statements are based. Given these uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements. Subject to the Company’s continuous disclosure obligations at law and under the listing rules of the Australian Securities Exchange, the Company disclaims any obligation to update or revise any forward-looking statements. The factors that may affect the Company’s future performance include, among others: changes in economic conditions; changes in the legal and regulatory regimes in which the Company operates; litigation or government investigations; competitive developments affecting our products; changes in behaviour of major customers, suppliers and competitors; acquisitions and divestitures; the success of research and development activities and the Company’s ability to protect its intellectual property.

1. Cash Conversion Ratio is EBITDA divided by Net cash from operating activities.
2. Leverage Ratio is Net Debt (Cash Assets less Interest-Bearing Liabilities) divided by Underlying EBITDA. Underlying EBITDA is a non-IFRS term, defined as earnings before interest, tax, depreciation and amortisation and excluding net foreign exchange gains (losses) and separately disclosed items, which represent the one-off costs during the period.

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August 11, 2025 – Hansen Technologies (ASX:HSN), a leading global provider of software and services to the communications & media and energy & utilities industries, is pleased to announce that a leading North American fiber company is benefiting from an upgrade of its Hansen products in the journey towards a full cloud-native architecture.

This project paves the way for the company to fully leverage the benefits of cloud-native architecture. Key achievements within this digital transformation project include:

• Reduced Total Cost of Ownership with Hansen’s Cloud version reducing hardware and software capital costs, complexity and maintenance requirements
• Increased Agility with Hansen’s Cloud version enabling quicker returns on software investment while providing flexibility to support evolving business needs
• Enhanced Value and a customer experience that is second-to-none, from enhancements to APIs, Order Processing and Provision Operational Reporting
• Dynamic scaling options enabling the company to grow without challenge as the fiber market expands

With this strong cloud-native foundation in place, the company is now well positioned for an era where AI is an agility amplifier for the business.

Scott Weir, Global President, Communications & Media at Hansen, commented: “Hansen relishes a challenge. We are proud to be able to support our customer as it advances its strategy for providing Americans with a fiber network that will deliver lasting value for the country long into the future. Hansen’s cloud-native products have been designed to enable our customers with the architecture and infrastructure they need to achieve a future-ready state. And we are proud that a leading fiber communications provider of this stature continues to work with Hansen in its journey.”

The Hansen Suite for Communications, Technology & Media enables service providers to drive innovation, create monetization opportunities and deliver new business models through accelerated product quick-fire evolution.

–ENDS–

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August 7, 2025 – Hansen Technologies (ASX:HSN), a leading global provider of software and services to the energy & utilities and communications & media industries, has been successfully named as the partner of choice for meter data management (MDM) by the City of New Bern following a competitive bid process. Hansen MDM will deliver its meter data management solution for both electricity and water, significantly advancing the opportunities for new offers and services by City of New Bern to its citizens.

Today, the City leverages three different metering solutions to provide its citizens with electricity and water. The MDM system will improve integration with the City’s billing and customer care system, also provided by Hansen, enabling the City to fully realise the benefits of smart meters and protect against losses.

The ability to store and manage smart meter data and benefit from the insights into electricity and water usage, will enable the city to create incentives and engage with customers, forecast loads, and overall deliver a more modern service.

Charles Bauschard, Director of Public Utilities, City of New Bern, explains: “Hansen is a leader and trusted industry-specific software partner in the customer information system (CIS) and MDM arena. They have been working with us to implement the Hansen SaaS offering for CIS and the experience has been seamless.

“Better leveraging our smart meters is something the City has long wanting to tackle, and not just for electricity but also water. There are very few software companies that offer MDM for both electricity and water and even less that can deliver the capability and functionality that we sought. Hansen, through its investments to bring this to the more advanced European market, has proven it more than has the depth of experience we seek, and we are delighted to be the first organisation in North America to adopt the Hansen MDM offering.”

David Castree, President of Energy & Utilities at Hansen, says: “Smart meters across electricity, water and gas produce incredibly rich data and having software that can turn that data into valuable insights is a must have for today’s municipalities and utilities providers. Hansen is delighted to bring our leading MDM product to North America and enable the market here to realise the benefits that enhanced and centralised data insights.

“Across Europe, our MDM customers are able to understand peaks and loads of their electricity and water service and create new offerings to help balance those loads. When used with our CIS product, they can quickly and efficiently create those offers for customers – a modern, efficient and seamless way to deliver experiences and services that citizens are seeking as the cost of living and more environmental awareness prevails.”

For further information about Hansen MDM, Hansen CIS and the broader Hansen Suite for Energy & Utilities, please visit www.hansencx.com.

–ENDS–

About City of New Bern

Situated in North Carolina (USA), the City of New Bern provides water, electric, sanitation and stormwater services to 42,000 residential and commercial customers.
For more information, visit https://www.newbernnc.gov/

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